30-DAY SATISFACTION GUARANTEE
Contact us within 30 days after delivery to choose a full refund of the affected item or a free remake. No return required.
CREATED BY REAL ARTISTS
Turn your pet's photo into a unique, timeless portrait that captures their personality and charm.
FAST SHIPPING
After production, your customized pet product will arrive in 5-7 business days!Custom Pet Ornament Description
Celebrate the holidays and your pet with this unique, modern custom ornament. Our solidly constructed ornaments are made from high-quality porcelain to ensure use year after year. Our one of a kind design is digitally crafted and then printed on the ornament based on your pet's photo submission and includes your PET NAME can be purchased for you, or an ideal gift for dog or cat lovers, pet memorial gifts, or gifts for dog owners and more!
Personalized Pet Ornament Features
- Solid one-piece construction, guaranteed not to fall apart
- Round edges provide a smooth, solid surface
- Includes hanging hole that comes with a gold-toned string to securely attach to your tree
Dimensions
- 2.7" width
- 0.15" thick
Care Instructions
Gently wipe the dirt or dust off the custom dog ornament with a clean, dry microfiber cloth.
This guarantee applies to custom products. Gift cards are excluded.
Choose a Refund or Free Remake
If you are not satisfied with a custom item, contact us within 30 days after it is delivered. You may choose either:
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A free remake of the affected item at no additional charge; or
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A full refund of the amount paid for the affected item, including applicable taxes and any shipping, rush, or design charges paid specifically for that item.
No return is required.
If your order contains multiple items, this guarantee applies only to the item or items you identify as unsatisfactory. Satisfactory items in the same order are not refunded.
Refund Timing
Refunds are issued to the original payment method within five business days after we receive your request. Your bank or financial institution may require additional time to post the credit to your account.
How to Request a Refund or Remake
Contact us through our contact page and include your order number and the affected item. Tell us whether you would prefer a full refund or a free remake.
Order Changes and Cancellations
To request an order cancellation, address change, or other order change, contact us within 12 hours after placing your order. This pre-production deadline does not limit the 30-day post-delivery guarantee described above.

All packages are shipped with tracking.
Arrival TimesUSA: 10 business days. Necklaces/Keychains/Bracelets are 25 business days.
International: 2-3 weeks. Necklaces/Keychains/Bracelets are 25 business days.
Shipping ChargesShipping costs are $5 per item. Receive FREE shipping for any orders over $50 USD.