30-DAY SATISFACTION GUARANTEE
Contact us within 30 days after delivery to choose a full refund of the affected item or a free remake. No return required.
CREATED BY REAL ARTISTS
Turn your pet's photo into a unique, timeless portrait that captures their personality and charm.
FAST SHIPPING
After production, your customized pet product will arrive in 5-7 business days!- 50% Cotton/50% Polyester - This blend of fabrics ensures the end material to be extremely durable and resistant to stretching and shrinking
- No side seams, it reduces fabric waste and makes the sweater more attractive overall
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Ribbed knit collar The ribbed knit collar is highly elastic but still retains its shape, so it's easy to pull over your head and still stay fit around your neck
📏SIZING
Custom Pet Sweatshirts are unisex. Please refer to our size chart in the photos as well for easier viewing.
Small: Length 27", Width 20"
Medium: Length 28", Width 22"
Large: Length 29", Width 24"
X-Large: Length 30", Width 26"
2X-Large: Length 31", Width 28"
3X-Large: Length 32", Width 30"
4X-Large: Length 33", Width 32"
5X-Large: Length 34", Width 34"
This guarantee applies to custom products. Gift cards are excluded.
Choose a Refund or Free Remake
If you are not satisfied with a custom item, contact us within 30 days after it is delivered. You may choose either:
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A free remake of the affected item at no additional charge; or
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A full refund of the amount paid for the affected item, including applicable taxes and any shipping, rush, or design charges paid specifically for that item.
No return is required.
If your order contains multiple items, this guarantee applies only to the item or items you identify as unsatisfactory. Satisfactory items in the same order are not refunded.
Refund Timing
Refunds are issued to the original payment method within five business days after we receive your request. Your bank or financial institution may require additional time to post the credit to your account.
How to Request a Refund or Remake
Contact us through our contact page and include your order number and the affected item. Tell us whether you would prefer a full refund or a free remake.
Order Changes and Cancellations
To request an order cancellation, address change, or other order change, contact us within 12 hours after placing your order. This pre-production deadline does not limit the 30-day post-delivery guarantee described above.

All packages are shipped with tracking.
Arrival TimesUSA: 10 business days. Necklaces/Keychains/Bracelets are 25 business days.
International: 2-3 weeks. Necklaces/Keychains/Bracelets are 25 business days.
Shipping ChargesShipping costs are $5 per item. Receive FREE shipping for any orders over $50 USD.